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15% off $150 with code 15OFF150

Refund policy

 

One Bed is interested in producing high quality products, but One Bed also understands that problems arise from time to time. 

By purchasing a physical product (an “Order”), you agree to One Bed’s return policies and represent that you have read the full description before purchasing a product. If you have any additional questions about a product or status, please contact One Bed through the Website or via email before purchasing. 

Returns and Cancellations Generally: One Bed wants to ensure that you are happy with our products, so we recognize that there are some situations where you may want to return a product. Below are One Bed’s policies governing Order returns and cancellations. 

Non-eligible Products: Gift cards and items marked “Non-Returnable” are not eligible for returns.  

Cancellations for other reasons not discussed above: Our team works hard to process orders immediately to get your luxury bedding to you as soon as possible. We will try our best to accommodate your cancellation or modification request. However, we cannot guarantee your order can be cancelled or modified. To request order cancellation or modification, please email: hello@theonebed.com  

Return process for physical products:

  1. You agree to email One Bed at return@theonebed.com to request Return Merchandise Authorization. You agree to provide One Bed with photographs of the product(s) you are looking to return if One Bed should request them. Most items are eligible for a return but gift cards, items marked “Final Sale,” or items marked “Non-returnable” are not eligible for returns. The returned product must be in usable condition because we donate returned sheets to deserving charitable and non-profit organizations.
  2. After issuing an RMA, One Bed will provide you with a domestic-shipping label to return your order back to us. You are responsible for shipping the order within 7 days of approval. 
  3. If One Bed approves your return and accepts the returned product, then you will be issued, at the sole discretion of One Bed, a refund to the original method of payment less a processing fee of $9.95. If you accept, you may also choose a gift card for the refund amount without a processing fee. This refund will be processed in accordance with the procedures of the financial processor used during the transaction.

 

Size Chart

King

California King

Queen

 Full

Twin XL

Twin

Split King (Not for Split Top or Split Head beds)

We do not currently carry bed sheets for Split Top or Split Head beds.